- Full payment for the training, or an official order, should be sent in advance of the start date.
- Certificates will not be supplied to successful delegates until such time as all fees have been paid in full.
- Cancellations/postponements within four weeks of the training start date (including weekends and Bank Holidays), will incur a
cancellation/postponement fee of 100% of training fees, or a flat fee of £150 per day where no training fees have been charged.
- Leicester College reserve the right to cancel/postpone training, offering a full refund or alternative training dates, in unforeseen
circumstances. All bookings are accepted subject to availability.
- Training delegates agree to complete the necessary training administration, and to provide auditable proof of status and
attendance where required.
- All training is dependent on a minimum attendance of “eligible delegates” (see point 13 for clarification), unless agreed in
writing in advance of the training commencing.
- Additional charges may be made if the agreed number of eligible delegates do not complete the programme.
- Certificates will be awarded to successful delegates as per the name submitted on the registration enrolment form.
- If any delegate is unsuccessful, a re-assessment/re-training fee is payable. Details are available upon request.
- Where certificates are forwarded to a nominated individual for despatch to the successful candidate(s), Leicester College cannot
be held responsible for that individual failing to do so.
- Lost certificates will be replaced at cost, plus a £25 administration charge.
- The Client must agree to provide Leicester College with details of any delegate who may have a disability or other learning
need, prior to the training. This is to ensure that the training is suitable and appropriate. Lack of this information may lead
to the delegate being withdrawn from the training on the grounds of Health and Safety. This information will be held in the
strictest of confidence.
- For LSC-funded training only: delegates arriving after the official start time, as agreed with Leicester College, may be refused
admittance to the training and will be deemed as ineligible for funding, by virtue of insufficient guided learning hours.
- Where public funding is granted, the Client agrees to comply with the guidelines set out in the LSC “Funding Guidance” and
subsequent updates. This can be found on www.lsc.gov.uk. If you do not have access to the internet, please request a copy of
this document from Leicester College.
- All the information requested is necessary for funding purposes. Leicester College is registered under the Data Protection Act
1998, and Leicester College undertakes to comply fully with this Act.
- The Signatory on the training booking form must be a person authorised to agree to the above Terms and Conditions and by
signing, accepts these Terms and Conditions.
The following apply to NVQs only
- Cancellations/postponements of assessor visits will incur a fee of £60 per visit, unless the assessor has received notification at
least 24 hours in advance of the planned visit.
- Delegates agree to complete the necessary training work set by the assessor between visits.
- Leicester College reserves the right to withdraw delegates from the programme who do not complete activities set by the
assessor within the agreed timescales.
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